Due to the great response to our ProtoThrottle pre-order signup, we have expanded the number of throttles at the discounted price by an additional 50 units!

Terms & Conditions

Iowa Scaled Engineering's products are components intended to be used in larger systems. Suitability for any particular application is the sole responsibility of the end user. Products are made available under license from Michael Petersen and Nathan Holmes and are released under the Creative Commons BY-SA license, and the source code is released under the GPL v3, unless otherwise stated.

Returns

Please see our Return Policy.

Warranty

If you have a problem with an item purchased from us, please contact us and we will help troubleshoot the problem. If the problem is determined to be a manufacturing error or due to defective materials, we will repair, return, or replace the defective item(s) as needed.  Please see our Return Policy for details.

Repairs

We want our customers to be happy with their purchases and enjoy them for a long time.  If your product is damaged in a way that is not covered by our warranty, such as by accidental damage, it may be possible for us to repair it for a nominal charge.  Please contact us with details and we will get back to you.

Shipping

All shipments within the United States will be sent via US Postal Service Priority Mail unless other specific arrangements are made.

All international shipments will be sent via international mail with a tracking number unless specific arrangements are made with us, confirmed by email. The tracking number for all shipments will be added to the shipment history.  In many cases, the foreign post office will hold the item for duties and taxes due.  It is the responsibility of the customer to collect the shipment and pay these charges in a timely manner.  Any shipments returned to us due to issues with the foreign post office will forfeit shipping charges, though the cost of the item will be refunded upon its safe return to us.

Should your order arrive damaged, please contact us immediately. Include a description and photos of the damaged item(s) and/or packaging, as that may help prevent similar problems in the future and assist in any insurance claims. We will arrange shipment of replacement items as needed

Duties & Taxes

We have no idea what duties and taxes your country may impose, nor any way to include them in the shipping charge.  Therefore, any duties, fees, or taxes due are the responsibility of the recipient to pay.  Usually these will be collected by the destination postal agency or courier service before the shipment can be delivered.

Within the United States, we are required to charge sales tax in the state of Colorado, where we're located.  Outside of Colorado, you are responsible for self-reporting and paying any sales or use tax due in your jurisdiction.

Regulatory Restrictions

Some items cannot be sold except within certain regulatory jurisdictions.  Any orders for these items outside these areas will be cancelled and refunded.

Products and Content

All features, content, specifications, products and prices of products and services described or depicted on iascaled.com are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products. The inclusion of any products or services on iascaled.com at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws in regard to the possession, use and sale of any item purchased from the site. By placing an order, you represent that the products ordered will be used only in a lawful manner.

We attempt to ensure that information on iascaled.com is complete, accurate and current. Despite our efforts, the information on iascaled.com may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on iascaled.com. For example, products included on iascaled.com may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on iascaled.com. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Technical Support

Most of our products require some amount of technical knowledge to use effectively.  We will endeavor to answer questions in a timely manner via email, but cannot offer personal telephone support.

No Liability

To the maximum extent permitted under applicable law, Iowa Scaled Engineering, and its suppliers, shall not be liable to you, or any third party, for any indirect, exemplary, special, consequential or incidental damages of any kind arising in any way out of use of the products, including, without limitation, loss of profits, revenues or data, or costs of replacement goods, even if Iowa Scaled Engineering has been advised of the possibility of such damages and notwithstanding the failure of any limited remedy of its essential purpose.